Last Modified: May 6, 2019
Muslim Kids TV (Milo Productions Inc.) is committed to protecting the privacy of your family. Our Websites and Apps offer a variety of activities, including activities primarily targeted at children that may collect information from children.
The Children’s Online Privacy Protection Act (COPPA) requires that parent or guardian’s consent to this collection. This consent is provided by the parent during the registration and payment process when becoming a subscriber to Muslim Kids TV.
1. Information We Collect
Use of the Subscription Service
When You Visit our Websites
As a parent, you are free to explore the landing pages of the Websites and Apps without providing any Personal Information about yourself. When you register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, address, phone number, and other information about yourself. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
During the registration process as a parent you are asked to set up accounts for your child by adding limited information to personalize the service for the child. Any personally identifying information about the child is stripped. We do not collect information about children that is available on the internet, their social media usage nor do we link children to any social media sites.
Personal Information includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit, activity and pages viewed. Please see the "Use of Navigation Information" section below. Payment information includes information we collect and process from you when you subscribe to the Subscription Service, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you.
This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.
When you or your child view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Muslim Kids TV to provide general statistics regarding use of the Websites. For these purposes, we do link this automatically-collected data to Personal Information such as such as name, email address, address, and phone number.
Information we collect from third parties
From time to time, we may receive Personal Information about you as a parent from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites. We do not collect this information about children.
2. How We Use Information We Collect
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
- Improve the user experience by personalizing the Websites and Apps;
- Send information or Muslim Kids TV content to parents which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
- Promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
- Meet legal requirements.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.
Legal basis for processing Personal Information (EEA visitors only)
If you are a visitor located in the European Economic Area ("EEA"), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Use of Navigational Information
We use Navigational Information to operate and improve the Website and Apps. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Muslim Kids TV. Your location information is not shared with other users.
Content Generated by a Child
Certain activities on our Websites and Apps allow children to comment, create or manipulate content and save it for viewing by other subscribers. These activities are designed to ensure children DO NOT provide any personal information and therefore may not result in notice to the parent or require parental consent. We pre-screen this content generated by children to delete any personal information. Examples of created content are open-text fields, and drawings that allow text or free-hand entry of information. In the event any of this content contains personal information, it does not pass the pre-screen, it is removed and it is never posted publicly. In addition, parents may opt-in to receive notification of when their child posts such content.
Use of Payment Information
If you give us Payment information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.
3. How we Share Information we Collect
We employ other companies and people to provide services to visitors to our Websites and Apps and our customers and users of the Subscription Service and may need to share your information with them to provide information, products or services to you. Examples may include analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Muslim Kids TV on the Websites and the Subscription Service. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
4. International Transfer of Information
To facilitate our global operations, we may establish business dealings with 3rd party companies to offer Muslim Kids TV. An example of this would be offering our service in cooperation with a telecommunications company where payments are processed by the 3rd party company. This would include transferring information between countries and allowing access to that information from other countries for the purposes described in this policy.
International transfers to third parties
5. Cookies and Similar Technologies
Third Party Tracking Technologies
6. How to Access & Control Your Personal Data
Reviewing, Correcting and Removing Your Personal Information
You have the following data protection rights:
- You can request access, correction, updates or deletion of your personal information.
- You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of these rights, please contact us at [email protected] We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
We will not send unsolicited commercial email in violation of applicable laws, and this requires the inclusion in every email sent of an "opt-out" mechanism and other required information.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.
To Unsubscribe from Our Customers' Communications
Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. You can unsubscribe from our customers' marketing communications by clicking on the "unsubscribe" link located on the bottom of their emails.
Data Protection Officer (DPO)
Muslim Kids TV
4005 – 10230 Jasper Avenue,
Edmonton, AB T5J 4P6 CANADA